FAQ – Personal
Trust and security
How do I know my gold and silver are there?
All the gold and silver within the Kinesis system is independently audited twice a year, by Inspectorate, a Bureau Veritas company and leading global physical commodity audit and inspection specialist.
All Kinesis audits are publicly available on our website – here.
How do I know my gold and silver are safe?
The gold and silver within the Kinesis system is stored in fully insured, world-class vaulting facilities across twelve vaults in eight locations around the world: Sydney, Singapore, Hong Kong, London, Dubai, Zurich, New York and Liechtenstein.
Visit our trust and security page for more information – here.
Why should I trust Kinesis?
Kinesis was founded by Allocated Bullion Exchange (ABX), a leading institutional exchange with 10 years’ experience trading fully allocated precious metals globally. ABX is a public company with an outstanding reputation in the precious metals space.
As we’ve been looking after precious metals globally for over a decade, we understand all the steps necessary to provide our users with the assurance they need. All precious metals within the Kinesis system are fully reserved (1:1), fully audited, fully redeemable, and securely held within the insured vaults of Kinesis’ parent company, Allocated Bullion Exchange (ABX).
For a full explanation of the security and transparency of Kinesis gold and silver holdings – see our Trust and Security page – here.
Or, visit our Trustpilot page to see what our users think of Kinesis Money – here.
Buying gold and silver
Is it complicated to buy gold and silver?
With Kinesis, we’ve made it very straightforward for you to buy gold and silver. From the main dashboard of your Kinesis account, you simply enter how much money you would like to spend or how much gold you would like to buy, and you can purchase gold or silver at the market price in a matter of seconds.
How do I know I’m getting a good price for gold and silver?
As we have vaults all over the world, Kinesis is able to offer you the best price selected from all the major trading hubs around the world. For this reason, Kinesis is able to offer prices among the best for physical gold and silver, globally.
Are there expensive storage fees?
Kinesis users pay no storage fees on the gold and silver securely stored with Kinesis.
How is free storage possible?
We are able to offer Kinesis users chargeless storage on their precious metals holdings, by using the world-class vaulting network of our parent company, ABX. Additionally, a share of Kinesis global transaction fee revenue is allocated to covering vaulting costs.