FAQ – Debit Card – Europe / UK

rafal szulczewski

02/07/2021

Kinesis VISA card

How could a physical Kinesis VISA card benefit me?

In terms of accessing your physical gold and silver or crypto, the physical Kinesis VISA card is the easiest and fastest way to liquidate and spend your precious metals holdings, or cash out your cryptocurrency. 

Additionally, the physical Kinesis VISA card provides access to a hybrid banking system, which enables simple, efficient and cost-effective deposit and withdrawal into the KMS.

How do I activate my physical Kinesis VISA card?

Once your card is delivered, all you need is to use the activation code supplied with the card. It’s as easy as that.

How do I pay for a card?

Pay for your card using any of our supported currencies: BTC, LTC, XRP, ETH. Alternatively, you can send a payment from another wallet or pay directly from your Kinesis money account.

Where can I read my card statement?

You can track your payments, deposits, withdrawals and transactions in your wallet, via the KM platform or Kinesis mobile app, at any time.


Virtual Kinesis VISA card 

Why would I want a virtual Kinesis VISA card?

The virtual Kinesis VISA card makes it possible to make purchases and routine payments in digitalised physical gold, silver or cryptocurrency.

Who can sign up for a virtual Kinesis VISA card?

The virtual Kinesis VISA card is available to users all over the world. Simply sign up, activate your VISA card, top up and you’re ready to start making online payments.

Apple Pay and Google Pay

The virtual Kinesis VISA card can be integrated with Apple Pay or Google Pay, providing you with seamless contactless payments.

Are there a lot of expensive fees?

There is no activation fee, no monthly fees and no transaction fees.

The only fee for Kinesis VISA card users is a low 0.22% fee when topping up the card with Kinesis gold and silver-based digital currencies or cryptocurrency.

Where can I use the Kinesis VISA card?

The Kinesis debit can be used at 46+ million locations in 180+ countries around the world through the VISA network.

How do I get my money out?

To withdraw funds from your Kinesis VISA card, simply visit the Kinesis Wallet via desktop or the Kinesis mobile app.

Walkthrough guides

For walkthrough guides relating to the activation, top up and other functionality of  virtual kinesis VISA card, click here.

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